At Beats Me, we stand by the quality of our products and are committed to your satisfaction. That’s why we offer a 12-Month Replacement Warranty for all our products.

What Does the Warranty Cover?

Our warranty covers manufacturing defects or issues that may arise during normal usage of your product. This includes:

• Faulty hardware components.

• Defects in materials or workmanship.

• Malfunctions not caused by external damage or improper use.

What Isn’t Covered?

The warranty does not cover:

• Damage caused by accidents, misuse, or neglect.

• Wear and tear from regular use.

• Unauthorized repairs or modifications.

• Loss or theft of the product.

Warranty Period

• The warranty is valid for 12 months from the date of purchase.

• Claims can only be made with a valid proof of purchase.

How to Claim Your Warranty

If you experience an issue with your product, follow these steps to claim your warranty:

1. Contact Us: Email us at warranty@beatsme.com.au or visit our Contact Us page.

2. Provide Details: Share your proof of purchase, a description of the issue, and any supporting photos or videos.

3. Send the Product: If required, we’ll guide you on how to return the faulty product for inspection.

4. Receive Your Replacement: Upon approval, we’ll ship a replacement product to you free of charge.

Important Notes

• The warranty is non-transferable and applies only to the original purchaser.

• Replacements are provided for the same product model and specifications.

• Warranty claims for damage not covered under the policy may be rejected.
  

Need Help?

If you have any questions about our warranty policy, feel free to reach out:
📧 hello@beatsme.com.au

At Beats Me, your satisfaction is our priority.